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The gamer away from Germany came across a secured account after planing a trip to Croatia and you can is actually accused of utilizing a good VPN. Even with getting no deposit 200 free spins evidence of their exposure in the Croatia, the new casino insisted to your securing the newest account and you will confiscating more than 16,000 euros, enabling just 350 euros to remain. The gamer affirmed you to their membership is available today and shown gratitude to the advice acquired. The player away from Brazil is experiencing problems withdrawing their money. The player from Greece are feeling troubles withdrawing their funds.
Player’s extra earnings had been voided.: no deposit 200 free spins
The newest player’s detachment are declined and you may account got finalized to have unfamiliar reason. The fresh complaint are denied as the casino proved your user exposed multiple accounts. Unfortunately, it has been pending on account of partial KYC verification. The ball player obtained its winnings just after as well as the ailment is properly fixed. The gamer out of Portugal is sense troubles withdrawing the girl money.
Player’s membership signed because of so-called content membership.
Immediately after a deeper examination, i ended up rejecting it problem because the unjustified. The gamer of Latvia are wanting to know the new validity of your own 4vulkanvegas21.com online casino. They speak about experience waits within the withdrawals and losing their profits most of time.
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The brand new player’s withdrawal is refused.
- The challenge got developed as a result of the player’s use of an excellent VPN, which was up against the casino’s legislation.
- After gathering all of the necessary information and evidence, we declined the newest problem since the unjustified on account of a breach from the newest casino’s fine print.
- Regardless of the slow down, the gamer later on advised us in the getting their wiinings so we finalized the fresh ailment since the resolved.
The brand new Issues Party facilitated communication that have Vulkan Vegas Casino, and therefore verified the admission ended up being raised on the Percentage Company. Sooner or later, the brand new gambling enterprise credited the newest 11 EUR to help you their balance, resolving the problem. The ball player away from Germany confronted repeated withdrawal declines on account of technology causes, no solution from the support group.
The new Complaints People recognized the fresh player’s problem and facilitated a damage, inducing the gambling establishment agreeing to spend 3450 zlotys. The ball player are pleased with which and you may affirmed receipt of one’s finance, consequently, the brand new complaint try marked since the solved. The ball player cannot withdraw their winnings since the each one of their demands are becoming refused. The brand new complaint are resolved since the player received his money.
Athlete try disappointed having prospective winnings.
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